Senior Business Analyst/Salesforce

We’re seeking a Senior Business Analyst who will work closely with the customer stakeholders and Solution Architect and Functional Consultant to deliver successful projects.

Key Areas: Senior Business Analyst/Salesforce, CPQ, Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing

Role And Responsibilities:

• Conduct discovery and requirements gathering workshop in partnership with functional consultant
• Serve as the functional expert for Salesforce and stripe and guide customers towards achievable options through configurations and set expectations
• Excellent oral and verbal presentation skills and experience with driving sprint demos and creating completing deliverables including requirements, design, user stories, and testing documentation
• Work closely with the Solution Architect and Customer resources to ensure the system meets the needs of the Customer
• Stay abreast of marketplace solutions for delivering a comprehensive solutions with available off the shelf components

Required Skills and Capabilities:

• Dependable team player with proactive communication skills
• Problem-solving skills with the ability to plan and (re)prioritize and manage change
• Attention to detail while understanding the big picture
• 2+ years’ experience as a Business Analyst on Salesforce or similar implementations
• Experience creating documentation for requirements, design, test, and training
• Experience with two or more: Salesforce Sales, Service, Marketing and Community Clouds, CPQ & Billing
• Empathize with and understand users experience for successful adoption
• Ideate and iterate with a strong bias for action and execution for faster releases
• Possess kid like curiosity and have an unquenchable thirst for learning and tinkering
• Do the right thing with honesty and integrity